Channels
From overwhelming feedback to focus
Turn all your customer feedback into real-time insights with AI. Uncover trends and build products people love. Hear the voice of the customer.
Decode thousands of
data points in minutes
Bring your support tickets, product reviews, and continuous feedback into one place and let Remindind.AI make sense of it. You don’t need months of training or endless support. Go ahead, set up Channels in minutes.
You’re always in control
Work with Channels’ advanced classification engine to explore and customize themes that matter most. It’s your data, your rules.
Magic search
AI-powered search results and summaries gives you evidence-backed insights in seconds.
Custom home and feeds
Surface the insights that matter most to your stakeholders as soon as they log into Reminding.AI.
FAQs
Channels maintains the same Enterprise-grade security standards trusted by many companies in the Fortune 500. No customer data is used to improve or train our model—all training occurs before the models are deployed.
Our custom infrastructure on AWS means that as your volume of feedback scales, so too does your customer understanding. Unlike ChatGPT or other tools, channels can handle tens of thousands of data points without worrying about character or token limits.,
Channels uses Generative AI to identify and cluster data points by theme, identify positive and negative sentiments in your feedback, and and summarize themes and make them easily digestible.,
Unlike tools like ChatGPT—which may use your data to train their models—we use our own tailored processing infrastructure, meaning your data remains entirely your own.
Your feedback is safe with us and backed by GDPR, HIPPA, and SOC 2 certifications.
Channels integrates with Front, Intercom, Jira Service Management, and Zendesk. You can connect your own tools via our developer API or import data via CSV.,
Yes. The Channels API allows you to upload data points in existing channels to speed up the process of importing user feedback.